Have a question? Need help? Don't hesitate, drop us a line.

We're here to help you with any questions or issues you may have. Our team of experts are dedicated to providing exceptional support and service to ensure that your experience with our themes and services is seamless and enjoyable. We understand that technology can be complex and overwhelming, but don't worry, we're here to guide you every step of the way.

Whether you need help with installation, configuration, troubleshooting, or just have general questions, we've got you covered. Please feel free to explore our resources and contact us if you need any assistance. Thank you for choosing us as your support partner!

Whiley Mai support services include
  • Answering any questions about Whiley Mai themes, functionality, and technical capabilities.
  • Helping to familiarize you with setting up the features that are included in our themes and configuring theme settings.
  • Fixing bugs or issues in unmodified theme installs.
  • Providing updated theme files to ensure your theme is compatible with new software versions.
Get a quote for custom work
Supported themes include
  • Brava 4.0.0
  • Atom 2.2.0
  • Erickson 7.3.0
  • Elysian 1.4.0
  • Machina 1.1.0

Estimated wait time (1-3 business days)

Please add a link of your video or screenshots about your problem. Suggested tools include:

Get theme support

What theme are you using:

Select your theme, so we know how to respond to your request to:

This question is about:

Choose a topic, so we know who to send your request to:

Your Shopify URL:

Please share your MyShopify.com URL:

Collaborator code:

Please share your Shopify collaborator code:

My Name:

Please enter your name:

My Email Address:

Please carefully check your email address for accuracy

Explain your question in detail:

Your theme version & build, steps you did. Please be VERY precise!